Privacy Policy

Last updated: January 13, 2025

Introduction

Power Up Solar Cleaning (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://powerupsolarclean.com/ and our services (collectively, the “Services”). We respect your privacy and are dedicated to transparent data practices.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you use our Services, including but not limited to:

Names

Email addresses

Phone numbers

Usernames and passwords

Business descriptions

Payment information (processed securely by our payment processor)

Communication preferences

Professional or employment-related information

Any other information you choose to provide

Information Automatically Collected

We automatically collect certain information when you visit or use our Services, including:

IP address

Browser and device characteristics

Operating system

Language preferences

Referring URLs

Device name

Country and location

Access times and dates

Pages viewed

Links clicked

Search terms used on our site

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Services. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Location Data

We may collect precise or approximate location data from your device when you use our Services. This information helps us provide location-based features and improve our Services. You can opt-out of location tracking through your device settings, but this may limit certain functionalities of our Services.

How We Use Your Information

We use your information for various purposes, including:

Providing and maintaining our Services

Personalizing your experience on our platform

Communicating with you about our Services, updates, and promotional offers

Processing payments and fulfilling orders

Responding to your inquiries and providing customer support

Analyzing usage patterns to improve our Services

Detecting, preventing, and addressing technical issues

Complying with legal obligations

Legal Basis for Processing Personal Information

We process your personal information based on one or more of the following legal grounds:

Your consentPerformance of a contract with youCompliance with a legal obligationOur legitimate interests, provided they do not override your fundamental rights and freedoms

Sharing Your Information

We may share your information in the following situations:

With service providers who help us operate our Services

With business partners, with your consent, to offer you certain products, services or promotions

To comply with legal obligations

To protect our rights, privacy, safety, or property

In connection with a business transaction such as a merger, acquisition, or sale of assets

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal informationThe right to correct or update your personal informationThe right to delete your personal informationThe right to object to or restrict processing of your personal informationThe right to data portabilityThe right to withdraw consent at any time To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Children’s Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your country. We have implemented appropriate safeguards to protect your personal information when it is transferred internationally, including the use of standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Power Up Solar Cleaning

1713 Bur Oak Dr, Allen Texas 75002

[email protected]

(469) 212-4484

A2P 10DLC Compliance Statement

Power Up Solar Cleaning complies with A2P 10DLC regulations for text messaging. We do not share mobile information with third parties or affiliates for marketing purposes. By providing your mobile number, you consent to receive text messages from us related to our Services, appointment notifications, and marketing notifications. Message and data rates may apply. You can opt-out of receiving text messages at any time by replying STOP to any message you receive from us.